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No, you can book on our website and cancel your appointment on or website.
I always suggest booking a custom facial for your first time. The custom facials are the mini, the express, the signature, or the luxury. The only difference between all of those is the length of massage that comes with it.
We are located at 3535 30th Ave Suite #204 Kenosha , WI, 53144 (SECOND FLOOR) We are inside the Gateway medical building across the street from Gateway college and Next to Gateway Cafe.
At Cloud 9 Luxury Spa we take the time to prepare for your scheduled appointment before your arrival. We are committed to providing you all with exceptional service. When a client cancels without giving enough notice, they prevent another client from being seen. Please give us 48 hours notice to notify us of any changes or cancellations. We understand that life's circumstances sometimes prevent you from keeping your appointments, but if a 48-hour notification is not given you will lose your 20% Deposit and will be charged full price when you come back in for the original service booked.
At Cloud 9 Luxury Spa we take the time to prepare for your scheduled appointment before your arrival. We are committed to providing you all with exceptional service. When a client Doesn’t Show up or doesn’t call to let us know they can no longer come, it leaves our employee’s schedules open when they could’ve seen someone else. Please be aware if you no call no show at our spa your card on file will be charged $50 OR 50% OF service if service is less than $50 for the missed appointment.
No Kids under the age of 12 are allowed at the spa.
All promotions or specials that we run will be on our facebook page as well as our google page !
Visa and MasterCard, Discover, American Express, Apple Pay, Debit, Other Credit Cards, & Cash but I do not keep change at the spa so please have exact cash.
We use multiple product lines . Esthemax, PCA, Aveda, for facials, advanced treatments and body treatments . For lashes I use Lashbox LA and Fabu lashes extensions.
Yes, we carry PCA's whole line and we sell Lash Box La After care. We also sell Hydrojelly masks , vitamins, SPF, and Lotion.
Yes we do ! You can book online here or you can call 262-764-4407
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